SERVICES TO CUSTOMERS

BEAUDREY’s After-Sales Department is available to assist its clients throughout the operating life-time of the BEAUDREY equipment installed on their sites.

Our machines - whether in water intakes or for condenser protection - operate in very severe conditions and consequently require regular follow-up to that the capacity of the machines is maintained over time.

SPARE PARTS

• We can provide clients with all the spare parts required for their equipment, whether they be consumables, wear parts or structural parts.

• BEAUDREY is in possession of all the structural drawings and technical data related to the various machine components.

• We are also available to help the machines evolve and can propose alternative solutions should bought-out components become obsolete.

FABRICATIONS

• We work exclusively with partner workshops which have been approved from a technical point of view and are regularly audited by our Quality Department.

• Manufacturing can meet the international standards regularly used by BEAUDREY or the specific requirements of our clients.

• Our Manufacturing Control Department with its team of inspectors monitor fabrication work and approve the various operations of the manufacturing process.

PRODUCT IMPROVEMENTS

• Because the needs of our clients may change over time, we can suggest improvements to enhance the operation of the machines to help them meet new operational constraints.

SITE SERVICES

• A team of BEAUDREY site specialists with a long experience of our machines and specially trained in safety matters, assists the After-Sales Department in site-related issues: equipment inspection, technical assistance, site supervision, turnkey contracts for equipment maintenance or revamping, or framework maintenance contracts.